We are committed to protecting and respecting your privacy. This Privacy Statement sets out how we collect, use, process and disclose personal information (“personal data”) provided to us by clients (current, former and prospective) and/or those people and organisations we deal with on behalf of clients in the course of our business. It also includes personal data provided to us on our website at https://bantryyarns.ie.
Who We Are
We are Bantry Yarns and our West Cork shop and online wool shop are based at New Street, Bantry, Co. Cork, Ireland. Our data protection controller, Jacqueline Stedman, can be contacted at [email protected].
This policy relates to the privacy practices of Bantry Yarns in connection with this website. Any external links to other websites will be identifiable as such and Bantry Yarns will not be responsible for your privacy once you leave this website.
We fully respect your right to privacy. Accordingly, we will not collect any personal information about you on this website without your clear knowledge and permission. Any personal information which you provide to Bantry Yarns will be processed in accordance with applicable data protection law, including the General Data Protection Regulation (EU) 2016/679. (‘GDPR’) and the Data Protection Acts 1988-2018 (‘the DPA’).
Why and on What Grounds We Process Your Data
For people who view and interact with our website, we will only process your personal data where you provide it to us for a particular reason, including:
• To respond to queries sent through our ‘contact us’ form;
• To process and dispatch orders;
• To sign you up to receiving our newsletter and other updates, including customised advertising when you are an existing client or when you request subscription through our website;
• To review and process feedback you might provide to us;
• Where you are a job applicant or potential job applicant, to contact you and ascertain your suitability for any current or future role with Bantry Yarns.
We will not process personal data obtained through this website for any other reason other than that for which it has been provided to us unless we are required to do so by law or in order to protect your vital interests.
It is also possible to visit or browse our website without providing us with any personal data and this will not affect your ability to view our website. When you visit our website however, certain anonymous data will be available to us automatically via our internet service provider and may be aggregated anonymously (e.g. via Google Analytics). This kind of data may include: the domain name you use (for example .ie, .com, .org, .net), the type of browser and operating system you use, the date and time you accessed our website, and the pages you visited. You will not be identifiable from this data.
We use this data mainly for statistical purposes to help us make our website more user-friendly and efficient. We do not use any personal data for the purposes of profiling.
Cookies help us to improve our website and to deliver a better and more personalised service. For these reasons we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. Some of the cookies we use may be essential for the Site to operate. Currently, we use Google Analytics.
How Long we Keep Your Data For
For all other visitors to our website, your personal data in relation to purchases will be retained for 1 year, at which point it will be anonymised.
How we Keep Your Data Safe and Secure
We will use technical and organisational measures to safeguard your personal data. Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which is transferred from you or to you via the internet.
You have the following rights under the GDPR, in certain circumstances and subject to certain exemptions, in relation to your personal data:
• Access the data: you have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
• Rectification: you have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete.
• Erasure: you have the right to ask us to delete personal data that we hold about you. This is sometimes referred to as the ‘right to be forgotten’.
• Restriction of processing or to object to processing – you have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
• Data portability – you have the right to request that we provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.
In order to exercise any of the rights set out above, please contact us at [email protected]. Please note that in order to exercise these rights, we may be required to verify your identity.
If you are unhappy with how we process personal data, or if you have any queries or feedback, we ask you to contact us by emailing [email protected] so that we can rectify the situation.
You may also lodge a complaint with the Irish Data Protection Commission at the following address:-
Canal House, Station Road, Portarlington, Co. Laois. Tel. (0761) 104 800 Email: [email protected]
Future Changes to this Policy
We will keep this policy under review and may change this policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access the website.